As a consumer, you have 14 days withdrawal when shopping with us. The cancellation deadline expires 14 days after the day you have received your item.
You need does not To let us know that you return an item, but you may very much enclose the invoice in the package you send back. If you want to let us know you can send us an email at email@example.com. You are also very welcome to use the standard performance form, which you find at the bottom of the trading conditions, but it is not a requirement.
If you refuse to receive an item and send it back to us, we deduct from your receivable.
You can use the enclosed return label when sending an item return. This just puts off the package and submits it to a packing shop near you. The return freight costs 29, - which is deducted from your receivable from the goods that you return. Do you keep goods for more than 500, don't pay for the return freight.
If you choose not to use our return label please send the goods to: EDIE, Østerbrogade 128, 2100 Copenhagen Ø. We only receive packages that are sent directly to the address - not to a package shop. If you send the goods, make sure the goods are securely wrapped. You even have the responsibility for the package / goods until we receive it. Therefore, save receipt from freight company and possibly. Track and Trace number. You are also very welcome to exchange / return items in the store.
If you want to exchange a product for another size or for another item, just write it on the invoice when you send the item return. Costs the item more than 250, - you get free exchange and otherwise you have to pay for the shipping. Exchange in store is always free.